Social Worker (MSM and TG Project)

1. Main Job Purpose:

The Social Worker plays a central role in providing psychosocial support, case management, and community outreach to key populations, specifically Men who have Sex with Men (MSM), and Transgender (TG) individuals. The position ensures that KP communities receive stigma-free, rights-based, gender-sensitive health and social services, while also contributing to advocacy and empowerment initiatives.

2. Role Deliverables

Psychosocial Programs and Support

• The role of the social worker is to provide social support services to clients.
• This includes:
  • Advanced adherence counselling
  • Trauma and IPV counselling and referral
  • Mental health assessment and referral
  • Substance use assessment and referral
• Review all human rights violations cases reported by peer educators, human rights ambassadors and advocacy officers, and assess case merits
• Engage with clients who experienced/reported human rights violations and work towards resolutions of these cases
• Assessing human rights violations and escalating relevant cases to paralegals for further action
• Supporting paralegals and attorneys with additional information on cases as needed
• Assess the clients’ needs, situations, strengths, and support networks to determine goals and appropriate interventions.
• Refer clients to appropriate treatment centres, as indicated.
• Monitor referrals to ensure that clients access services or support that they have been referred to.
• Make recommendations on the best course of action for a client and/or family.
• Organise/ Plan the appropriate package of support to alleviate distress and promote social wellbeing for clients.
• Ensuring that all client files, and other records, comply with policies, regulations, and procedures.
• Provide progress reports and participate in internal and external meetings.
• Submit monthly activity reports as per workplan to the district level SR supervisor

Support and Advocacy for MSM and TGs

• Collaborate with advocacy officers and ambassadors.
• Promote harm reduction objectives.
• Develop and submit monthly event calendars.
• Maintain and update gatekeeper lists.
• Ensure safe and inclusive facility spaces.
• Empower service users and hold them accountable.
• Sensitize facility staff to reduce discrimination.
• Liaise with management and stakeholders.
• Identify and report advocacy issues.
• Collect human rights data and report violations.
• Investigate and refer human rights violations.
• Address performance issues and support training.

Monitoring and Organisational Engagements

• Gather client feedback on services.
• Maintain confidentiality and report to management.
• Keep a project diary for operational insights.
• Attend regular meetings and briefings.
• Mobilize communities for upcoming events.
• Activate legal support for ID-related issues.
• Organize debriefing and counselling sessions.
• Strengthen community platforms and networks.
• Scale up stigma and discrimination reduction campaigns.
• Accept additional delegated responsibilities.

Qualifications and Experience

• Degree in Social Work or equivalent (e.g., Psychology).
• Registered with SACSSP or relevant council.
• Experience working with Key Populations in the HIV/TB Sector
• Valid Code Driver’s License.
• Knowledge of harm reduction.